Not sure what your surface is?
Most people contact us with a photograph of one damaged spot rather than a technical description of the material. That is completely fine. This page is the general route in: send the damage, and we will identify the surface and tell you whether a localised repair is suitable.
Scratches, dents and chips are the three most common types of damage we see, and they turn up on worktops, baths, trays, tiles, frames, doors, panels and cabinetry. Once we know what the surface is, we point you to the right specialist service — or tell you plainly if replacement is the better answer.
Scope
Damage
Also known as
Heat damage is part of this service as well as impact damage. A burn mark from a hot pan, a cigarette burn on a worktop or windowsill, a burnt worktop edge beside a hob and a scorch mark on laminate or a cabinet door are all repaired using the same colour-matched approach.
How well a burn repairs depends on its depth and the material underneath: surface scorching usually repairs well, while a burn that has gone through the decorative layer is assessed on its own merits, and replacement is recommended where that is the better result.
How it works
You send a close photograph of the damage and a wider shot of the whole surface. We identify the material as far as photographs allow and confirm whether a localised repair is suitable.
On site the surface is checked in daylight, the surrounding area is masked and protected, and loose or contaminated material is cut back to a sound edge.
Depending on the material and the damage, the area is filled, rebuilt in layers, dressed back or polished to restore the shape and line of the surface.
Colour, sheen and texture are matched to the surrounding surface as closely as the materials allow so the repair blends into its setting.
The finished repair is checked with you in natural light, the work area is left clean, and we explain curing time and aftercare before normal use resumes.
Where we work
This is the general cosmetic damage service, covering surfaces that do not fall neatly under one heading: painted and lacquered finishes, laminate faces, uPVC, timber, panels and fitted furniture in the same property or on the same site.
Grouping the damage matters commercially. Ten small marks across a house or a floor of an office are usually better dealt with in one visit than as ten separate jobs, and that is how we prefer to quote them.
Because the surfaces vary, assessment is a sorting exercise: which marks can be polished out, which need filling and rebuilding, and which are not worth treating because they will be hidden or replaced anyway. We are direct about the last category.
On site the work runs as a list rather than a single repair. Each item is prepared, repaired and finished in turn, and we walk the list with you or the site manager at the end so everything agreed has been covered.
Repair is nearly always the better route for accumulated small damage, particularly before a sale, valuation, inspection, handover or end of tenancy, where the aim is a consistent overall standard rather than a rebuilt room.
Where a single item is badly damaged in several places at once, replacing that one item can be cheaper than repeated repairs. We flag those items rather than quietly adding them to the list.
Before you enquire
For mixed damage, a numbered list with a photograph for each item is by far the quickest route to a quotation.
Honest advice
Every surface is assessed before work is agreed. Where a repair is not the right long-term answer, we will say so.
Questions
Yes — that is exactly what this page is for. Send a close photograph of the damage and a wider shot of the surface, and we will identify it as far as possible and confirm whether a repair is suitable.
A wide range of suitable hard surfaces, including worktops, baths, shower trays, sinks, tiles, uPVC frames and cills, doors, panels and cabinetry. Suitability is always assessed first.
No repair is invisible. We match colour, sheen and texture as closely as the materials allow so the damage becomes far less noticeable and the surface is sound to use again.
Often, yes. Grouping damage into one visit is common in homes being sold, properties between tenancies and plots at snagging stage. Send photographs of everything you would like looked at.
Every visit has to cover travel and time on site, so grouping several small repairs into one visit is usually better value than calling us out for a single mark. Send the full list and we will advise.
Yes, and it is our preferred format. A numbered list with photographs and locations lets us quote accurately and lets you check the work item by item when it is finished.
Related
Coverage
We are based in Bolton and work across Greater Manchester and the North West, with wider coverage available for commercial work.
Office enquiries are answered Monday to Friday, 9:00am–3:00pm.
Helpful next steps
Surface Magic Repairs
Send photographs of the damage and we will advise on the most sensible route — repair where it is suitable, honest guidance where it is not.
Accreditations & Compliance
Supporting documentation and current scheme details are available on request for commercial clients and main contractors.
View accreditations & compliance